The Top Rated Seller brand, released by eBay, allows you to get a discount on eBay tariffs, to have a visible “identification” on the platform and, as a consequence, to get more views.
As for the visibility, by knowing that the listings are ordered according to the best match using a complex algorithm. This algorithm also takes into account if you are a top rated seller in order to set the list of shops that appear when the buyer types a series of keywords.
The inclusion in the Top Rated Seller, in the end, is a fundamental requisite to join the “daily deals”.
To be a Top Rated Seller you have to give a flawless service and have these characteristics:
eBay Account
- you have to be registered at least since 90 days and you have to be living e.g. in Italy for eBay.it
- Be enrolled as a professional seller.
- Respect eBay rules.
Sales volume
- To have completed at least 100 transactions with e.g. Italian (for eBay.it) buyers in the last 12 months
- To have registered a volume of incomes of minimum 1000€ in the last 12 months.
Feedback
- At least 98% of your feedbacks must be positive.
Percentage of defects
- The percentage of transactions with defects cannot be over 2%
- These defects, however, must be verified in transactions with at least five different clients.
Percentage of controversy at your expenses
- The percentage of controversies at your expenses cannot be over 0,3%.
Another fundamental issue to be a top rated seller is to improve your performance according to these selling’s requisite:
- items quality
- complete information
- shipping costs
- packaging quality
- delivery time
- Availability to solve controversies
The classification of the sellers according to Top Rated Seller is the extension of another classification of sellers: the Power Seller. To be Top Rated Seller, indeed, a seller must be first a Power Seller which means giving an excellent service to all eBay’s clients.